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Meeting Customer Expectations: Tools for Supplier Process Improvement
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Join our workshop where we will cover the benefits of and approaches to addressing business process improvements.

1/23/2013
When: 1/23/2013
1:00pm - 2:00pm ET
Where: Online: Virtual Event
Contact: Sheri Kurdakul


Online registration is closed.
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Webinar
Meeting Customer Expectations: Tools for Supplier Process Improvement


RVCF and the Value Chain Group Present:
Meeting Customer Expectations:
Tools for Supplier Process Improvement

Wednesday, January 23, 2013
1:00pm - 2:00pm ET

Many small-to-medium size businesses (SMBs) are swamped with keeping up with daily challenges and crises. In addition, their large customers are continually asking them to satisfy their needs and meet their requirements. In working to meet customer demands, many suppliers work in a crisis mode to stay on top of their day-to-day businesses with no time to make improvements and get ahead of the curve. Many companies know that they need to get out of this mode and improve how they operate, but never have or make time to take the steps to do it. This workshop will cover the benefits of and approaches to addressing business improvement.

You will learn:

  • The biggest challenges that SMBs are facing: perceptions and reality
  • Key components and best practices needed to achieve business excellence
  • What customers really want in a "supplier of choice"
  • Transforming customer-supplier doom loops into success loops
  • What business improvement is and why it’s not just for the big guys
  • Key steps to successful process improvement
  • Case study examples
  • A couple of simple tools to get started

Who should attend?

  • Owners
  • Presidents
  • General Managers
  • Senior Managers
  • VPs of Operations
  • VPs of Supply Chain
  • VPs of Procurement
  • VPs of HR

...and anyone in senior management who wishes to learn how to improve business processes and overall business performance.

Register Today!


Speakers:

Sherry R. Gordon
Sherry R. Gordon
President

Value Chain Group

Value Chain Group

Moderator:

Sheri Kurdakul
Sheri Kurdakul
Director, Alliance Marketing and Development
RVCF

RVCF


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By registering for this event, you agree to receive mailings from RVCF and its affiliates. You may receive information about RVCF products, services, and educational offerings that relate to your areas of interest. If you have questions or concerns, or wish to be removed from RVCF's list, please contact us at
skurdakul@rvcf.com.

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