Yusen, We Have a Problem: The Towel: How I Learned to Stop Worrying and Ask Why - a Slight Diversion on Root Cause
Kirk White, Yusen Logistics (Americas) Inc.
There's a story. As of this writing, it is unknown to the author as to whether it is factual or anecdotal, but it's a great story and illustrates a great point so here it is...
A famous and fancy hotel chain, let's call it XYZ Inn, was having a problem. Customers were unhappy. The guest comment cards were coming back with alarming negative reviews. Bookings were down. Repeat business was evaporating. All this on Alan Smithee's* first day as manager. Left with a lobby full of unhappy customers and a pile of angry comments, Alan knew he'd have to act on this situation or risk losing the hotel even more money. What to do... what to do.
Ask a 3PL Expert: Pallets and Labels
Scott Weiss, Port Logistics Group
Q. I spend so much money on pallets and labels every month. Can you share with me any best practices for cost savings?
Read the answer...
Join us on August 26th for a demo and tutorial on how to effectively use the RVCF Compliance Clearinghouse to cut back on errors and deductions. Whether you're a first time user or a long-time member, we'll show you how to make the most of this service and what it has to offer.
What We'll Cover
- How the Clearinghouse works
- What's available with the service
- Navigation basics
- Tips and tricks to streamline compliance change management
- Recommendations on incorporating into your cross functional teams' processes
This is for merchandise suppliers and select 3PL service providers only. Space is limited; registration will be closed once the maximum number of participants is reached. Participation is subject to approval.
On Call Scheduling: The Beginning of the End?
Dwight D. Hill, McMillan Doolittle LLP
Abercrombie announced last week they would put an end to a labor scheduling practice called "on call" scheduling, where associates must be ready for shifts that can be canceled at the last minute. The retailer had been part of a group of retailers called out by the office of New York Attorney General Eric Schneiderman. According to the Wall Street Journal, the Attorney General's contention is that on call scheduling possibly breaks a New York law that retail associates must be paid at least 4 hours at minimum wage, even if they are sent home.1
The Mobile App is Out! CLICK HERE to download yours.
Proposition 65 Update and News
Melissa Jones, Stoel Rives, LLP
Although it has been a relatively quiet summer for Proposition 65 news (other than the typical litigation that occurs on a regular basis), there have been several key developments over the past few months of which companies should be aware.
Integrated EDI: When Built Right, a Powerful Compliance Tool
Carol Weidner, eZCom Software
Enhanced compliance brings opportunity. Vendors who excel in this area enjoy clear advantages, such as avoiding chargebacks that may add up to hundreds, or even thousands, of dollars per year, as well as improved relationships with retail partners. A strong compliance record with retail partners can result in the following competitive gains: larger and more frequent orders, fast tracking at the distribution center, an accelerated and efficient sales cycle, better cash flow through faster payment of invoices, bargaining power, improved reputation, and increased business.
It All Adds Up: Analytics, Assortment Data Bolster Business
Peter Zaballos, SPS Commerce
Without a doubt, the holidays can - and will - provide a critical stress test and opportunity for today's leading retailers and suppliers to capture the hearts and wallets of consumers. Websites must stay up-to-date with the latest product details. Shipping needs to sail smoothly. And retailers' shelves, both in-store and online, need to stay stocked.
Do Fill Rate Requirements Really Reduce Out-of-Stocks?
Expectations are higher than ever for retailers to eliminate out-of-stocks. With the added complexity of omni-channel comes the idea of the "endless aisle." Consumers are no longer tolerant of empty store shelves, "out-of-stock" messages on e-commerce sites, or backorder promises, regardless of channel. Consumers want what they want, when they want it, how they want it.
Managing Retail Deductions Workshop Registration Now Open
Join us for a full day workshop as we dig deep into Retail Deductions, including Prevention, Management and Resolution. Then, see where it all happens at the Dynamic Worldwide Consolidation Center. Be prepared to get your hands dirty!