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The Tactics of Deduction Management 06/09/16
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The Tactics of Deduction Management 06/09/16

When: 6/9/2016
8:30 am - 4:30 pm EDT
Where: Arno Ristorante
141 West 38th Street
New York, New York  10018
United States
Contact: Susan Haupt
(646) 442-3433

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You've Never Seen Deduction Training Like this Before...

Take Control of Deductions
A Hands-On Workshop presented by Attain Consulting Group and RVCF

Attain Consulting Group and Retail Value Chain Federation (RVCF) are pleased to present a full day deduction workshop. Led by Jessica Butler, Principal of Attain Consulting Group and a recognized expert in the field of deduction management, and Kim Zablocky, Founder of RVCF and authority in building value propositions for membership organizations, this hands-on workshop will provide attendees with the practical tips, proven strategies and best practice insights needed to immediately help reduce and control deductions.

This workshop drills into the fundamentals of Deduction Management, providing step-by-step guidance and useable templates to successfully manage deductions.

Who Should Attend?

Those involved in customer deduction management, including A/R Managers, Collection Staff, Deduction/Compliance Managers and Analysts.

7:30 am to 8:30 am Breakfast
8:30 am to 9:00 am Workshop Introduction
Kim Zablocky, RVCF
Jessica Butler, Attain Consulting Group
9:00 am to 9:45 am Deduction Fundamentals
Jessica Butler, Attain Consulting Group
9:45 am to 10:30 am Reason Code Strategies & Best Practices
Jessica Butler, Attain Consulting Group
10:30 am to 10:45 am AM Break
10:45 am to 12:00 pm Using Excel to Manage Deductions
Jessica Butler, Attain Consulting Group
12:00 pm to 1:00 pm Lunch
1:00 pm to 1:45 pm Building Successful Relationships with Retail Customers
Kim Zablocky, RVCF
1:45 pm to 2:30 pm Effective Communication/Negotiation Tips & Strategies
Jessica Butler, Attain Consulting Group
2:30 pm to 2:45 pm PM Break
2:45 pm to 3:30 pm Managing Retail Requirements for Order Fulfillment
Susan Haupt, RVCF
3:00 pm to 4:00 pm Benchmarking Your Company's Deduction Performance
Jessica Butler, Attain Consulting Group
4:00 pm to 4:30 pm Wrap-up
Kim Zablocky, RVCF
Jessica Butler, Attain Consulting Group
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All Attendees $249
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Arno Ristorante
141 West 38th Street
New York, NY 10018
(212) 944-7420

Nestled between the theater and garment districts, Arno Ristorante has offered Northern Italian cuisine in a traditional, upscale setting for over 20 years. Just steps from Madison Square Garden and Broadway theaters, you'll enjoy delicious fare as part of this event.

The weather is expected to run a high temperature in the high 70's, with lows in the 60's. For more specific weather information, please CLICK HERE. Dress is business casual. We recommend bringing a sweater or jacket if you get cold easily.
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Payment must be received prior to event taking place or registrant forfeits right to participate. Exceptions must be approved in advance; request for exception may be submitted to

Registration Cancellations
In the event of registration cancellation, a credit will be applied towards a future RVCF event, less a 25% administrative fee. Credits must be used within one (1) year of issue and may be transferred to another attendee from the same organization. No credits for any cancellations for events where the registration rate is below $300 per person or where cancellation takes place within 7 calendar days of the start of the event. All cancellation requests must be submitted to Substitutions may be made at any time.

Acts of God, Fires, Strikes, or Cancellation of Event
In case this event is interrupted, postponed or discontinued due to (i) the event venue having been destroyed or damaged, or (ii) if the event fails to take place as scheduled or is interrupted or discontinued for any reason, or (iii) access to the premises is prevented or interfered with by reason of any strike, lockout, injunction, act of war, act of terrorism or threat of terrorism, act of God, emergency declared by any governmental agency, etc., the attendee/registrant waives any and all damages and claims for damages, and agrees that the only liability of RVCF shall be, at RVCF's sole option, either to (a) reschedule the event or (b) to return to each attendee its registration fee, less a pro-rata share of all costs and expenses incurred by RVCF.

Mailing List Consent
By registering for this event, you agree to receive mailings from RVCF and its affiliates. You may receive information about RVCF products, services, and educational offerings that relate to your areas of interest. If you have questions or concerns, or wish to be removed from RVCF's list, please contact us at

Media Consent
The registrants give permission to RVCF to use photographs, video or audio taken of them at the event in all forms of media, for any and all purposes including advertising, publicity, display, audiovisual, exhibition, commercial or editorial use, and release the RVCF, and any of its affiliates, associates, officers, employees, agents and members from any claims related thereto.

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