Retail Value Chain 101: Surveying Suppliers and Acting on Their Feedback
Many retailers want to hear from their trading partners in the merchandise supplier community. Retailers want to know what suppliers like and don't like. They want to know what suppliers need from retailers to improve performance. Retailers also want to know how they compare with other retailers. However, there's a big difference between casually asking for feedback during a random conversation and taking a disciplined approach to surveying suppliers on a regular basis.
Retail Value Chain 101: How to Prevent Chargebacks for Barcode Labels that Won't Scan
For retailers, a well-constructed compliance manual acts as the foundation upon which a supply chain scorecard and compliance program is built. By providing merchandise suppliers with all the information and direction they'll need to comply with the retailer's expectations, a compliance manual charts the course for successful execution. This set of "how to do business with us" requirements typically lives on the retailer's website or a separate web portal.
2018 Customer Deduction Survey
Response Requested by February 23, 2018
Customer Deductions and Chargebacks continue to adversely affect companies across dozens of industries. The ability to understand best practices and evaluate benchmark information is critical to measuring performance and highlighting improvement opportunities.
To help companies develop their roadmap in order to Take Control of Deductions, Attain Consulting Group is pleased to launch their 2018 Customer Deduction Survey. This comprehensive survey covers areas such as deduction metrics, invalid deductions and recoveries, and organizational structure to manage deductions.
To assist you in completing the survey, this email includes the following documents:
§ Deduction Survey Questions (Word format) – allows you to review questions and gather information / circulate to others for assistance prior to completing online survey
§ Deduction Survey Worksheet – lists key data elements and information needed to complete survey
All survey participants will receive an advance copy of the survey results with key benchmarks by industry!!
Click the link to take the survey: Survey Link
The results of this survey will be presented at the RVCF Spring Conference in Clearwater Beach, FL.
Attain Consulting Group I Attain Academy
Take Control of Deductions
RVCF New Member Spotlight
RVCF is a member-based organization focused on promoting best practices, trading partner alignment and collaboration, and technology solutions to streamline operations, lower costs and speed goods to market throughout the retail value chain. RVCF welcomes new members CVS Health, Dunham’s Sports, and Gina Group.
Yusen, We Have a Problem!: Think Traps! (Part One)
Kirk White, Yusen Logistics (Americas) Inc.
Homer: "Not a bear in sight. The Bear Patrol must be working like a charm."
Lisa: "That's specious reasoning, Dad."
Homer: "Thank you, dear."
Lisa and Homer Simpson in The Simpsons "Much Apu About Nothing"
"It's a TRAP!"
-Admiral Ackbar in Return of the Jedi
Poking the Russian Bear: New Developments in the U.S. Sanctions Policy Targeting Russia
Melissa Proctor, Miller Proctor Law PLLC
U.S. importers should be aware that U.S. Customs and Border Protection ("CBP") has begun scrutinizing imported goods suspected of being made with North Korean forced labor, as required by the recently enacted Countering America's Adversaries Through Sanctions Act ("CAATSA"). CBP appears to be focusing on import shipments from areas in China and Russia bordering on North Korea, and has seized several shipments and issued Requests for Information ("CF-28s") to U.S. importers asking for documentation that proves that no forced North Korean labor was involved in the production of the goods.
Did you know that the Standard for GTIN Reuse across all industries will change on December 31, 2018? What can you do to get ready?
The standard for GTIN Reuse will be changed in December 2018: a GTIN allocated to a trade item SHALL NOT be reallocated to another trade item. The only exceptions include:
- If a GTIN has been assigned to an item, which was then never actually produced, the GTIN may be deleted from any catalogue immediately without first being marked as discontinued. In this exception use case, the GTIN may be reused 12 months after deletion from the seller’s catalogue.
- Trade items that have been withdrawn from the market and are reintroduced may use their original GTIN, if they are reintroduced without any modifications or changes that require a new GTIN, as specified by the GTIN Management Standard.
To learn more join GS1 US, SVP, Carrie Wilkie, a GS1 Standards expert, to learn how your company can prepare.
- This webinar will deliver an overview of the changing standard and a checklist approach to help you get ready.
- Reserve your spot. (If you can’t attend in person, register anyway and we will send you a link to the on-demand recording.)
ICYMI (In Case You Missed It)
Best Practices for Communicating Retailer Requirement Changes
Suppliers: Is a Lack of Management Buy-In Affecting Compliance?
Retail Value Chain 101: Time to Clean Up Your Compliance Manual and Website
Retail Value Chain 101: Why Suppliers Need Internal Audit Processes that Mimic Those of Retailers
Retail Value Chain 101: What Is Vendor Compliance, and Why Does It Exist?