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     July 2023      
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Join us at the JW Marriott Scottsdale Camelback Inn Resort & Spa for our 23rd Annual Fall Conference. Book your Room and Register Now ! 

Agenda Now Available!  From AI to Walmart and everything in between, our Agenda-at-a-Glance includes something for everyone.

From the Desk of Kim Zablocky ...

RVCF’s focus has always been to help manufacturers/brands reduce or eliminate deductions.  Through the sharing of best practices and trading partner collaboration, we are able to create an error-free or “perfect order” by achieving these key metrics:
  1. On time
  2. Complete
  3. Damage free
  4. Correct documentation
Our Annual Fall Conference (November 5-8th 2023 at The JW Marriott Camelback Inn Scottsdale, AZ.) promises to raise the bar on retailer-supplier collaboration. 

With most of the nation's general merchandise and fashion retailers attending we are creating the perfect environment to address the disconnects or miscommunications that reduce speed to market and result in compliance deductions. In these tough market times, this can make the difference between loss or profit!  REMEMBER, RVCF EVENTS ARE NOT TRADE SHOWS - WE ARE A SOLUTIONS ORGANIZATION!

With high turnover and reduced head count in recent years, supplier representatives tell us they don't have the resources or the time to attend and that’s a shame because the companies that do attend are the ones that will be around five years from now.  Why?  Because they are the brands that understand the importance of collaborating with their retail customers.

With the trend toward increasing e-com sales, the need for inventory visibility down to the SKU level has resulted in the introduction of new VAS retail requirements including RFID and 2-Dimensional bar code technology.  We live in a time where merchandise suppliers are competing with overseas factories and the makeup of the global marketplace is moving toward “near-shoring” and “reshoring”. These topics and more will be addressed this Fall, giving attendees a leg up on their competition and a solid footing to remain competitive in an ever-changing environment.


~ Kim Zablocky

Articles

Deductions Automation Webinar Banner

Deductions Automation: Two Technology Competencies Every Deductions Expert Must Leverage


Panel: Carixa order-to-cash technology, Smyyth as a third party recovery services firm, and an industry practitioner from a $1B+ company that embarked on this journey; hosted by RVCF. Register Now!


In this webinar, a panel of experts will share how Robotic Process Automation (RPA)  is helping extract debit memos and deductions from remittance statements inside portals, from EDI and every other format you are getting them in today (not just Big Box).  We will also explain how cash app exceptions like short pays are best automated through workflow so deductions are rapidly acted on across a business.  Our team will highlight how integration technologies like middleware are making it easier for business users to pull data from and update data to the ERP.  All this data gathering is the first competency to master.  

Beyond this, coding the deductions and tracking each step in the resolution process helps define cycle times to clear items with two clear objectives: 1. improve speed to resolution, 2. increase recoveries both in turn, drive lower DDOs.  For this second competency, you must deploy reason codes that are detailed in line with retailer compliance using extensive pre-existing libraries, update those in synch with your customers’ reason codes so you have a data standard internally and either auto-validated as straight through based on any compliances condition (see link) or pushed through aided workflows to the right departments.  This is a game of collaboration.  Learn how one organization is using these metrics very effectively to track the overall performance of the process, including root cause analysis.

In this webinar you will have the opportunity to:

  1. Learn about new low-code technologies and why you cannot afford to do business without them
  2. Review a case study of an organization using AI and RPA for better extraction, tracking and reporting
  3. Digitizing a retailer’s rules into condition based auto-validation and why this is critical for organizations to implement today
  4. Ways to measure deductions performance across the enterprise ... Register Now!
RVCF Notes & News

Open Forum Discussions

RVCF offers Open Forum video-conferences for peer to peer discussion, benchmarking and sharing best practices.   Separate sessions for Retailer and Supplier are open to RVCF Members only and special interest sessions are open to all regardless of membership status.
 
Fraud prevention was the “Hot Topic” during our last Retailer session, specifically around the process for verifying accounts both at onboarding and when updates are requested.  Supplier discussions focused on shipping, packaging and labeling challenges especially with Walmart and Amazon. 
 
Join the conversation, register for an upcoming session.
 
Business Process Guidelines Work Group


RVCF’s Business Process Guideline Work Group is comprised of business and technical associates from retailer, supplier and solution provider companies. The Group’s mission is to create and publish a set of Business Process Guidelines for Digital Communication & EDI with an initial focus on Error Prevention, Notification and Root Cause Analysis for Shipping and Receiving.  Contact shaupt@rvcf.com to receive your copy of the finished document.
 
The Group meets monthly via Zoom and their next area of focus will be on PO Changes.   Participation is open to anyone regardless of membership status.  Pre-Registration is required
 
RFID Initiatives


Work continues on the creation of a FAQ reference document being produced in partnership with AIM Global.  
 
Our next RFID Open Forums for Retailers will take place on July 19th and for Suppliers on July 26th
Our Merchandise Supplier session will feature presentations from a panel of RFID providers who will discuss various aspects of the technology and present a brief synopsis of their service offerings.  Pre-Registration is required.
 
Fall Conference Update


Our Agenda-at-a-Glance is now available!   We are excited about the outstanding programs to be presented along with our Open Forums, Trading Partner 1:1’s and Retailer Breakout Sessions.  Take advantage of our Early Bird Registration Discount  (through 8/1) and discounted hotel rates (through 10/1 unless sold out prior).
 
Considering a sponsorship? Contact kzablocky@rvcf.com for pricing and availability.

Compliance Clearinghouse News

The RVCF Compliance Clearinghouse monitors and provides daily alerts on changes to retailer requirements and is backed by a powerful platform providing essential tools for deduction research and prevention not available anywhere else.
 
This month 34 retailers published 138 changes.  Missing even a single one can cost $$$$$.
 
Learn more at one of our upcoming Information Sessions or Schedule a call at your convenience.

Membership Update

Join us in welcoming ShipBob as a new Service Provider member.

 

#EPASmartWay verified technologies can help you find practical solutions to reduce GHGs & other pollutants so that we can all breathe healthy air! Learn more www.epa.gov/smartway/learn-about-smartway-verified-technologies
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Show your industry expertise: If you have an article you would like to have considered for publication in a future RVCF LINK, please submit your idea or article here. Articles should be original, under 1,500 words, and submitted in Word Document format. RVCF reserves the right to accept or decline submissions and edit content.
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