VCF and DiCentral Scorecard Study
This collaborative study by VCF and DiCentral explores the benefit of effective scorecarding and the opportunity to identify growth potential, maximize customer satisfaction, gain financial benefit, and balance risk and overall company benefit.
The study includes feedback from over 30 of the industry's leading retailers and looks at:
- Scorecard uses and reasons cited by the participants of the survey
- Key data points companies commonly use to support their scorecards
- Where opportunities exist for companies to improve their scorecard efforts