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From Punitive to Partnership – Transforming Retailer Vendor Relationships

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From Punitive to Partnership – Transforming Retailer Vendor Relationships


This paper provides a framework for moving from vendor relationships of relatively low trust to relationships of high trust built upon the foundation of mutual interest and success. This paper explores the use of technology, metrics and business process change to realize a different future.

Developed by
Innovative Retail Technologies eZCom EDI Academy